This is now three weeks of silence. Companies can ask for reviews via automatic invitations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Yesterday I bought, what I imagine will be my last Mini - a Countryman in racing green. Do you agree with Stratstone - MINI Leeds's 4-star rating? Lovely courtesy car clean and well presented. Do not go to stratstone hull bmw!! Suggested companies are based on peoples browsing tendencies. No one could find the fault except these guys. The salesman was a very pleasant & helpful young man. Explore the MINI Special Edition range, a unique reimagining of popular MINI models designed for the individual within. Voice your opinion today and hear what 115 customers have already said. What are the opening times for Stratstone Mini Leeds? In particular, Michael went out of his way to make purchasing the car both an enjoyable and easy process. The BMW Digital Key Plus is now available for smartphones with Android operating systems. Customer Services. I declined but asked for a copy of the report in order to buy and fit correct parts elsewhere. Hi Anna,Thank you very much for 5* review! No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Jaguar Land Rover is to invest more than 15 billion over the next five years to transform the brand into an all-electric vehicle manufacturer in the UK. Three days later the money was returned but it took Statstones a further three days to contact me to find out about my complaint. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . I would highly recommend this dealership if you are looking to buy a Mini. At Stratstone, we are proud to represent some of the world's best premium and luxury car manufacturers. Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. They kept it overnight so they could listen to it cold start and fixed the problem that day. We spoke with Land Rover Mayfair's Head of Business, Steve Palmer, to discuss the retailer's transformation and its benefits. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle.
Thanks again!Customer Services. We also ensure all reviews are published without moderation. Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. Our dealer network has a broad selection of Approved Used vehicles for you to browse from, ensuring you are never short of choice. Date of experience: 03 March 2023 The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Would 100% recommend this dealership. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . Our family came to buy a used mini in the 12k range. Technician provide a very comprehensive report and video. Do you agree with Stratstone - MINI Leeds's star rating? Neither yesterday or today did anyone ring me back. For context, Elland Road, home of Leeds United, is located within walking distance. Hi Phil,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Thank you for taking the time to leave us your rating!Customer Services. All rights reserved. Occasionally we will send out newsletters promoting our offers and discounts. Reply from Stratstone - BMW Chesterfield. We value your feedback and take pride in providing the best possible customer service! Top service. . The branch is always available for any assistance that you may need. Find out how we combat fake reviews. . www.stratstonetynesidebmw.co.uk . We hope to be of service to you again! 8days later guess what? Anyone can write a Trustpilot review. Avoid, avoid, avoid, BMW Derby. Once you have purchased you car, for some reason you are passed onto a handover person . Wouldnt it be good to know your servicing costs are comprehensively covered? Your review is very important to us, as our goal is to deliver an outstanding customer experience. No one could find the fault except these guys. He showcased Stratstone Mini very favourably. Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. Companies can ask for reviews via automatic invitations.
Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www I made a complaint and got an automatic "we'll reply in 48hrs" response back. We are absolutely thrilled that you have rated us so highly! Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried.
Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www Your review is very important to us, as our goal is to deliver an outstanding customer experience. Here are 8 tips for writing great reviews. 2 weeks later the money still had not been returned so I put in a formal complaint to Stratstones. Situated on Gelderd Road, Stratstone MINI Leeds can be found just off Junction 1 on the M621. We hope to be of service to you again! Hello Phill,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Hi,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Thank you for taking the time to leave us your rating!Customer Services. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Difficult to even speak to someone nevermind resolve the issue. Find out how we combat fake reviews. Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. I had an MOT, service and also had a new service plan set up. 3 emails later, two calls and no report. How did they know I'd booked online if it hadn't come through.
Stratstone BMW Reviews | Read Customer Service Reviews of www Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Key has never worked and when I tried to get the issue resolved I was told I had to pay another 120 for someone to look at it. Amazing service professional and helpful team. Thanks again! Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds.
Stratstone - BMW Leeds Reviews | Read Customer Service Reviews of www Lady very helpful on the phone. Although I've spent 16k more than I wanted we've got what we want. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. The salesman was a very pleasant & helpful young man. He showcased Stratstone Mini very favourably. A defining experience, whether you're a customer or a team member. The deals they offer are brilliant and nothing is too much trouble. Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. I am very pleased you are satisfied with your visit! Big thanks Jamie and co, you are doing things right. Very knowledable reception staff took very good care of me. It goes against our guidelines to offer incentives for reviews. Situated on Gelderd Road, Stratstone MINI Leeds can be found just off Junction 1 on the M621. We use dedicated people and clever technology to safeguard our platform. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! Our Stratstone MINI retailers have access to a broad range of offers on MINI's range of new cars. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Granted it is a free service, however it was done so poorly, Id have rather it hadnt been done at all. Clearly they are getting too big a basic wage if they can afford to throw business away. Best wishes,Customer Services. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. Centres from all over the country will be taking part in action that makes a difference to their local. I am very pleased you are satisfied with your visit! Never ever in my life will I ever go with Mercedes again if I remember rightly when I was first looking to purchase a Mercedes I got the same treatment at their store so went to and independent dealer - from repeated dashboard errors , rude abrupt staff and absolute shocking customer service - how theyve got a good reputation I do not know Anyone want to buy a Mercedes? The staff make you so welcome, they are very friendly with excellent customer service and product knowledge. Hi Dylan,Thank you for taking the time to post this review. Thanks again!Customer Services. Jamie at service reception desk very helpful too.
Stratstone - MINI Leeds Reviews | Read Customer Service - Trustpilot We value your feedback and take pride in providing the best possible customer service! Booked a MOT online a week ago with Stratstone BMW Leeds. Top notch service today at Stratstone, Leeds.Went in to look at new Minis and ordered a Mini Cooper Exclusiv.Thanks again Paul Rosen (Sales Executive). Gelderd Road, Leeds, West Yorkshire, LS12 6EG. Great communication. Find your next car at MINI Leeds, where. Everyone's a winner. Kaz Bilan, sales and Rob Hamilton H. o. b, should be ashamed of themselves. The authorized Ferrari Stratstone Manchester has a united and compact team of expert technicians ready to assist the clients for all their needs with professionality and courtesy.
Stratstone Mini Leeds | Car dealership in Leeds | AutoTrader Find your next car at MINI Leeds, where. The branch is always available for any assistance that you may need. Very knowledable reception staff took very good care of me. Hi Annie,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! They think we customers ate stupid!! Brought a car!! Thank you to the whole team there for their patience and help, especially to Nathan B! Not one of them has been in contact. Would 100% recommend this dealership. I will never use Stratstone Mini again. Chloe price matched a lower price I had obtained, which I was delighted with. Thank you Paul and Stratstone Mini for once again providing my son Jonathan with a Motability vehicle (Mini Cooper, 5 door) to enhance his lifestyle and daily needs.
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