Our team plotted a course through several iterations of our product, working closely with customers on what they liked and didnt like about the technology platform, the tests and the interpretation of their results. million verified professionals across 35 million companies. Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. Go to Our Services and Results Are Not a Substitute for Medical Judgement. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. Rapidly. Disclaimer. Chronomics Kindest regards,NiciaSocial Media Department. United Kingdom, Tests for Individuals For information about how to return a saliva/NPS collection kit to us, see clause 8.2. We also collect your IP address and other unique identifiers of your computer, mobile phone or other device used to access our Sites. Where we do not need to do this because we already have this information, from the date we received your request. View contact profiles from Chronomics, Ltd. Popular Your results were late for our flight and we had to use airport tests. Please fill out the contact form on the link below and we will reply as soon as possible. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Chronomics It can take up to 48 hours for your sample to reach our lab. Please see our Cookies and Other Online Tracking Technology Policy (Cookies Policy) for further information. We have appointed a data protection officer (DPO) who is responsible for overseeing questions related to this Privacy Policy. This all went to plan, despite Tom spending days in a remote part of the Andes mountain range in South America trying to get enough signal to give it all the green light. Where we rely on your consent as the lawful basis for processing your personal data or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Clicking on those links, or enabling those connections may allow third parties to collect or share data about you. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! Take Control of your DNA. I emailed chronomics to advise that the test was sent incorrectly again. Get Contact Info for All Wishing you all the best. This Policy only applies to our websites and mobile applications (Sites) that link to this Policy and for the purpose of providing you with goods and services directly or together with our partners, vendors and contractors (the Services). Terms & Conditions Horrendous!!! Modern Slavery Statement. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Leave your details and well be in touch shortly to arrange a time to speak. Necessary for our legitimate interests such as improving our Sites and Services, enhancing our relationship with you and protecting our confidential and proprietary information. WebCHRONOMICS LIMITED COMPANY NUMBER 11120038 COMPANY TYPE Private limited with Share Capital BUSINESS ACTIVITY (SIC) 72110 - Research and experimental development on biotechnology INCORPORATION DATE 20/12/2017 (5 years and 3 months old) WEBSITE www.chronomics.com CONFIRMATION STATEMENT MADE UP TO We are really pleased to hear you were happy with our services and that you will use us again! We hope you have a lovely Christmas and wishing you all the best. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. All rights reserved. Depending on the type of Services you seek or are prescribed, such information may include: If you are a healthcare provider or telehealth organization, or its representative, suchinformation may include: If you are a laboratory or its representative,such information may include: We may receive personal data about you from healthcare providers, telehealth organizations, laboratories, our partners or other third parties used through the Services. We do not store personal data, other than as reasonably required to provide the Services, run the Sites effectively, or to respond to inquiries or requests, or as otherwise provided herein or as required by law. This resulted in me being blocked when trying to register the second person. Terms of Service - Partner Dashboard - Chronomics We share personal data with our affiliates, vendors, consultants, and other third-party providers who need access to such information to provide the Services or to assist us in providing the Services, including for example, we may share your information with a laboratory, healthcare provider, telemedicine organization, cloud service provider, shipping entity, or third-party such as our contractors or consultants who are assisting in the Services or providing technical support. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Contact Any other information about you related to the Services. We use cookies and other automated technologies to identify you as a unique user when visiting our Sites, to understand the search terms you use, the URL that referred you to the Site, all areas on the Sites you visit and the time of your visit to enable us to track usage, to analyse the performance of, fix errors in our Sites, for information security purposes, and to provide support for, improve, and develop the SItes or Services. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. Disclaimer. We encourage you to read the privacy policy or notice of every website you visit. To complain to a data protection regulator. WebChronomics Corporate Headquarters, Office Locations and Addresses | Craft.co {{ userNotificationState.getAlertCount('bell') }}, And, Direct-To-Consumer Epigenetic Testing. 2017-2023 Chronomics Limited. Were not a biology company, or even a bioengineering or biotech company. No refund was received from them. RebelBio and SOSV are the most recent investors. Privacy Policy - Chronomics Best wishes,TyService Desk Manager. free lookups / month. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. WebContact Email solutions@chronomics.com Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. The website is simple to use, and they consistently offer top-notch customer support. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. Logistics & Fulfilment If we agree that your objection is justified, we will permanently stop using your data for those purposes. If you haven't found the information you're looking for, you can contact our team here. In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. We use your feedback or responses to surveys to provide , provide support for, improve, and develop the Services and our Sites. If you could come back to me, it would be greatly appreciated. 18.99. If your results weren't received in this time frame,you can get help by contacting us using this form and we'll look into this for you. However, not all of the early progress was smooth sailing, especially how we drove initial sales of our flagship product an epigenetic test looking at biological age. We may collect the following personal data: If you are a patient of a healthcare provider or telehealth organization, you will provide certain personal data to us voluntarily so that we may provide Services for you. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. All of this went into our Chronomics testing kits that we could begin to introduce to the public and businesses alike. Your result may not come in at the same time as others who've submitted their sample at the same time as you. We hope you have a wonderful week! Hi Ronald, Thank you for your review, I am sorry to hear you had difficulty locating the required barcode number. This was the 2nd time this year using chronomics. If you continue to use the Service after a Policy change goes into effect, you are consenting to the revised Policy. To object to processing of your personal data. You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. Disclaimer. It was this same intrigue specifically the important role of biomarkers within it that prompted our five co-founders to establish the business in 2017. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Scientific Advisory Otherwise we will provide you with our justification as to why we need to continue using your data. After much frustration in trying to find out why my test hadn't arrived, I got my money back. Again they received and signed for them. We often link to other websites, but we can't be responsible for their content. Every day would start at 6am outside various stations, leafleting and standing with placards trying to explain epigenetics to beleaguered commuters. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. Second opinion - working with leading cancer centres in the UK and the US. Prices of Covid-19 tests shown above updated on 1 December 2021 excluding discounts from Chronomics promo codes and online deals from partner airlines and holiday providers. Request your free 30-minute consultation with a Hurdle consultant to learn how remote diagnostic testing can benefit your organisation. Blog It goes against our guidelines to offer incentives for reviews. Chronomics We encourage you to review this Policy whenever you access our Site. We may need your personal data to establish, bring or defend legal claims or where otherwise legally required or requested by the government. Cookie Policy Well get back to you as soon as possible. We want to drive a revolution so that people can be proactive in controlling their own future and their contributions to the future of humanity through biological data and discoveries about themselves, their surroundings or their livelihoods. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. This is only required during registration, whilst completing your test. Thank you for leaving us some feedback.We are delighted to hear of the great experiences you have had with our company, I will certainly pass on your kind words to our customer experience team! We may also ask for your consent to use your personal data for a specific purpose that we communicate to you. I'm sorry to hear of any issues you had when trying to register. We developed scientifically validated diagnostic and antibody testing kits, including Europes first saliva test coronavirus, and secured UK Government recognition as an approved testing partner. Cookie Policy Disclaimer. Both Qured and Chronomics tests should now have the number 0123 after the CE mark. If anyone needs to contact them to speak to a Chronomics agent this is their number: 020 3545 1030 as they dont advertise it anywhere! I have instead re booked a test with ExpressTest. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. WebAI-led cancer screening Prediction models for six main cancer types. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which we collected it . Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. Travel With Confidence Chronomics was founded in 2017, by five friends from scientific and technological backgrounds. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. Kindest regards,NiciaSocial Media Department. The company registration number is 11120038, Its main line of business activity is Research and experimental development on biotechnology, and the company is listed as Active. Hi,Thank you for your feedback.I'm so sorry to hear of the issue you had when trying to locate the barcode.I am glad to hear this did get resolved, but if you need any additional assistance, please let me know by replying to the email I have sent requesting your order details with us.Again, my deepest apologies for any inconvenience.Wishing you all the best,Deborah,Social Media Department. To comply with employment, social security and social protection law. Hello Karen, We are sorry to hear about your inconvenience when using our test. Clear instructions please. 2 weeks later I then received the return flight tests. Our bio-infrastructure system Find contact details for 700 million professionals. Cookie Policy why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. See the Retention and Deletion section below for further information. Best wishes, Nicia. The customer service and product quality at Chronomics have really pleased me. We do not control these third-party websites and are not responsible for their privacy statements. Hi John, Thank you for your lovely feedback! We Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Unless there is a reason that the law allows us to use your personal data for longer, we will make reasonable efforts to comply with your request. Optional: If you've used all ten of your recovery codes previously, then click Generate new codes. If there is anything else we can assist you with please feel free to contact us on: https://help.chronomics.com/contact-us Best Wishes Waleed social media associate I cancelled my order before despatch but chronomics still I sent the first set of tests. I have requested more information regarding your order with us and I'd be happy to help resolve any ongoing issues. Careers, Contact FAQs Kind regards,NiciaSocial Media Department. If you withdraw your consent, our use of your personal data before you withdraw is still lawful. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Our Services and Results Are Not a Substitute for Medical Judgement. Necessary to comply with legal requirements, such as those set forth in the With Whom We share Personal Data section above. I have passed on your kind words to Ryan! Search over 700 Here are 8 tips for writing great reviews. You have the right to ask for a copy of the personal data that we hold about you. How do I contact Chronomics? Remote monitoring tool - symptom checking, clinical decision support and remote consultations. Telehealth Providers. A cookie is a small text file which a website stores on your computers hard drive, if permitted by your web browser. Hi Peter, Thank you for your feedback. A healthier future is within your grasp with our pioneering epigenetic testing kit. Thank you so much. You can stop the delivery of email marketing messages from us by following the unsubscribe instructions in the messages. If you do not consent to the collection, use or sharing of your personal data as described in this Privacy, please do not use our Site or provide us with information. If you need any further assistance, please dont hesitate to contact our team via this link - https://help.chronomics.com/contact-us Kind regards, Ibukun Social Media Associate Advertisement CU customer 1 review GB WebThank you for taking the time to leave some feedback for us here at chronomics. Cheap Covid tests available through BA and Tui may not have The onset of the global pandemic hit everyone hard, including us. My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. Contact information (email address, postal address, telephone number), Log on credentials when you create an account with us (e.g., user ID, password), Your physical location in terms of city and state or province and country, Type of diagnostic or wellness test prescribed for you or sought by you, Health information that may be required as related to the test (such as recent symptoms), The date and time of your consent related to the Services and/or medical treatment, Any of your communications transmitted through our Sites. 39. Accordingly, your personal data may be transferred to a location which has data protection laws that may not provide the same level of protection as your location. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. !Very far from being a happy bunny. I'll be sure to pass on the kind feedback to our customer experience team. CHRONOMICS LIMITED The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. We also ensure all reviews are published without moderation. Very impressed. At Chronomics, were at the forefront of this revolution. I'll be sure to pass on your feedback to him. Funding. Sam and all of us at Chronomics appreciate the feedback and wish you safe travels and great weather :) If anything else, don't hesitate to contact us back.Kind Regards,Ana. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. Like many companies, our business operations are global. By late 2019, we had a test and an online dashboard we were proud of and a consumer group that was growing day by day, week by week. It always starts with CHRON/CHROM, followed by a short series of letters/numbers and you will have this number on your initial booking confirmation email from us. Its also available in your Chronomics dashboard: We may share information about you as follows: We may also share aggregated, de-identified or anonymized data, which cannot reasonably be used to identify you, for our lawful business purposes, including to analyze, build and improve our Services, and improve our products and other offerings, provided that we will not share such data in a manner that could identify you.
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