Which means you'll pay 80% of the asking price. What we are disputing is how the contract was achieved, something that we've stated in each of our posting but something you refuse or can't address without admitting culpability. 800-366-6600 (From Mexico) We were told that if we change our minds, we can get a full refund and cancel within 5 business days. I was told me that through one of We purchased in October of 2017 and used our membership in March of 2018. I just got off the phone with Nick Steele who refuses to assist in any way. Therefore, to receive accurate information regarding my request to donate certificates, I should contact Make a Wish Foundation in Washington State directly." I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. You can see by the floor plan attached how they deceived us. Is this class action suit going forward? Though we are all competent we think they used"the elderly tactics of being "Overwelmed". For that reason, we kindly request that you contact us at [protected] or by email at customerservice@vidanta.com. We were told by Cesar Arturo that we can cancel at any time, however we would not be receiving a refund of the monies paid as per that cancel for any reason applied to Limitless Vacations and not Vida vacations. vidavacations.com, vidanta.com, grupovidanta.com, and vidapayments.com Please forward any information that you receive from suspected scammers to customerservice@vidavacations.com or call us at Your satisfaction is our priority, and we want nothing to come between you and your next great vacation. We have now discovered that the contract for 100 years does not have a authorization number with Profeco and all contracts have to be registered with Profeco before being sold. "The cup is made of red clay, with applied enamel on the surface that holds liquid inside. The gifts they promised are absolutely worthless. I urge The Grand Mayan to do the right thing. Yes I'm sure you have great benefits, but to say for the umpteenth time Vida sales reps sold me on the rental income and the resale of Shell. They essentially are saying "hey, it's not our fault you were *** enough to believe our sales team". Have any of you who have been scammed contacted Profeco or engaged any legal help that has led to success and if so let us know? At first, the sellers did not want me to take the papers that they had presented the program on, but I told them that I would not buy without taking them. Vida Vacations Review: membership with vida - Complaints Board Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss, and Mayan Palace. I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info The company offers real estate interests in 15 resorts in Mexico. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. They came back with a document, that I asked for a copy of, that showed our t.s. The park was supposed to be opened this month and did not happen. So for clarity, I asked the sales person, Darryl **, what locations were available at that price. The finance manager gave me all guarantee that they are ligitimate and that is how vidante vacations do their business. I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts: But to challenge their deceptive sales practice WITH PROOF they just babble about how you need to learn to enjoy a product they had to lie to get you to buy. Shook My hand and written offer was stamped approved and initialed. Another part of the deception was the opening price was $50, 000, turns out this was an inflated price. ConsumerAffairs is not a government agency. Can someone help or advise During the signing we found out that the Grand Mayan company did not sell our Club Intrawest as they led us to believe earlier and that it would cost 399 dollars to have another company to do it. After we finished paying our downpayment I called to make a reservation that's when I was told I would have to use breakaway weeks to get a 2 bedroom, but I could not use breakaways at any Grand Mayan we would have to exchange to another resort. Now it would cost almost 400 dollars to liquidate it. I would like to join. This comment was posted by a verified customer. We should have known better by reading the countless reviews on this scam. We're here for any questions and concerns you might have. The free stays theyll pressure you to upgrade and spend an arm and a leg to do it. Its worth mentioning, this contract has never been used. But there's a chance sales will inflate the sticker price as they do with the timeshare, in which case you will pay close to full price for the condo and effectively receive little or nothing for what you trade in. IF YOU ARE CONSIDERING A PURCHASE OF THEIR VACATION WEEKS, WELL STAY AWAY. I have an approved offer. Otherwise known as Grupo Vidanta, the company launched a luxury vacationing club called Vida Vacations in 2010. We have been informed about your comment. These comments reach a relatively small number of people, if your are a victim of this scam please spread the word to help others avoid the Vida Cirque-us.We are seeking to widen the the reach of our message. I completely agree with what you say, it happened the same to us. My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. But the company has not followed consumer law in our opinion. http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/ I believe under the circumstances of a prior class action lawsuit and admission of misrepresentation during sales, any espnable judge or jury would find the demand for transfer fee unjust. We accepted since they said it would only take 90 minutes. If they want us to be quiet they need to fix what they admit their sales team did to us. SINCE THEY DID NOT FOLLOW MEXICAN CONSUMER LAW! The only way to assure that we do that is by contacting us at grupomayanblog@grupovidanta.com or by telephone at [protected]. Afterwards we also felt they held a Spanish language contract away from us so it was more difficult to us to understand in English. Well to my dismay, I was scammed out of $7, 000 in that very meeting. HOW IS IT THAT THEY ARE ALLOWED TO OPERATE IF THEY ARE NOT FOLLOWING MEXICAN LAW! When we got back to our room and the broker called us anxious to sign us up which made us feel like there was a genuine need for rental weeks and we signed up. Surely this post will be followed by a standard copy/paste comment from Karen Rose stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I contacted Vidanta and requested help on the process to get a return email that states the following "Make a Wish Foundation & Vidanta Resorts are two separate and independent companies. Not only would they not provide a full refund, paragraph 6 requires a transfer fee equal to 10 current usage fees in order to sell the contract to another party not family. A couple of posts ago you said what I was saying was illegitimate, is training your sales reps to pitch me something Vida can't and won't support legitimate? We already had a program at Palladium and were still paying on it. The seller also wrote the rental rates on the sheets of paper that I took with me. Note that you will need your contract/agreement number and your registration number. Reply The sale representative told us that it was really easy to rent the weeks that we just have to contact one of the Re Sale companies on the list they gave to us. If you were SCAMMED at VIDANTA Resorts, this is the PAGE for you. The hotels they offer are just really really terrible or they tack on extra fees. I already did not feel good about what we purchased, but imagine showing up at the resort only to be told "that's not what you signed up for". If you are reading this, and within your 5 days to rescind, do so! I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. Give us a call! Again, needless to say we continue to be ignored. This Reservation was given on Grand Luxxe letter headed paper. My wife was in serious physical distress going through the gauntlet; but little care was shown by several layers of sales people we interacted with. Gained: Breakfast, tour of property, water view from best balcony, discount on resort fee (keep receipt.). This was over a month ago and we have heard nothing at all from the resort. He brought it up on his computer and showed me dozens of places. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Upon checking in at the resort, my wife and I were approached to attend their t.s. It is still right to use, you "own nothing", it's still a lease agreement. We don't dispute that your contract covers what you state. After explaining no distinction was ever made, he basically said it doesn't matter, you signed the paperwork, and we won't get a refund. For any date, let alone in August. We paid a total of $11,000 & I want ALL of our money back. Alex Offered exact same deal as sales force. We have now gone on Ebay and other resale websites and see that the prices quoted us and given to us on a print out are not true. Please help us get our full refund of $3250.00 paid to either Vida or Limitless vacations. The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. for us for 19, 200 dollars. But this my friends this is a flat-out scam. What they deem a good faith offer is a one-sided, benefits Vida only option that is unacceptable for me. We told the seller that we are not beach people and that our visits to Mexico was mainly to see family. He said yes, all of these would be available at $499 per week in Lucerne, Switzerland. Mine as well have put in down the garbage disposal. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! What we wound up with was a hotel unit and 50 HSI breakaway weeks. We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off. the contracts say we are only buying what is registered for 10 years. They really push the vida dollars making you think you are getting dollar for dollar savings when you actually only get to use about 10% on the dollar. http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/. They used the same tactic with us, since I speak English the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 2nd old daughter who needed to be taken care of and also to read a contract in English meanwhile be holding a verbal conversation in Spanish.
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