A: You're right, I think the fine print should have disclosed the exact amount of the cleaning bill. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} Airport concession charges Vomit or spills on the exterior of a vehicle are charged $40. This reportedly denies car renters the chance to challenge their tickets or fines. and last updated 3:37 PM, Oct 17, 2019. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} The best of Aldis middle aisle this week! Avvo Rating: 10. Unfortunately for me, I only took a video of the cars outside. I'm really flabbergasted about the wayAVISis now handling its customer base, I had even a terrible experience at check in when after a long line they provided me with a rental agreement and a car number to be pickedupin the parking lot. This site is protected by reCAPTCHA Enterprise and the Google, {{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}, {{vm.customer.firstName}} {{vm.customer.lastName}}. For your security your account has been locked. But, that may not be a good idea. Customers should check the car for body or interior damage, soil or dirt, and to ensure that it is smoke-free. For example, if the non-refundable cleaning fee is $150 and actual cleaning costs $300, a landlord will have to go out of pocket and make up the difference. Claims may also include charges for incidentals like excessive . '+rentalHistory.pickLoc.locationCode}}, {{rentalHistory.pickLoc.name+', Definitely complain to some sort of higher up manager. For credit cards, log in to your online account and visit the Dispute Center, or call the number on the back of your card. Costs of damage excluding normal wear and tear. .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} Please login and start your search again. Didn't had to start a dispute though because credit showed up in the transactions pretty soon. When arriving at the parking slot assigned there was a lady inside the car, another customer, who had been assigned the same number and same car! Your Rate Code cannot be used for this reservation due to following reason(s): Providing your age allows us to give you a more accurate rental estimate. I'm a gold amex customer don't think I have status but sure I'll be thinling about national or hertz to eventually switch. We can serve you better when we spend less time cleaning up cars that have been smoked in. File complaints with the BBB. I thought they normally give it a quick wash most of the time anyway if it looks dirty, or sometimes even when it doesn't? Please update the terms and condition section to go to Avis Preferred status. small messes, food or drink spills) is charged $20. Sorry, the maximum number of attempts has been reached. New comments cannot be posted and votes cannot be cast. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} Think of it as taking your small-claims case directly to a higher court. The next step Clark advises is that you file a complaint with the Better Business Bureau. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points including: Key / key fob. Things to know about cleaning fees They were not happy. You are logged in as {{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}. That's what I do. If you break the rules and smoke in the car, the amount of the penalty depends on the rental car company but it is always substantial. I reserved a car rental thru Expedia with Budget Car rental #XXXXXXXXXXXXXX for a November 21, 2022 at 4pm Toyota Rav4 . Twice in 3 days Avis has tried to bill me $125 LAX and $450 HOU Hobby for sand/dirt in the car. In Arizona, the following things can be deducted. hour hours, Starting Fuel Avis maintains a fleet of 100 percent smoke-free vehicles in the US. "Of course, cleaning costs will vary depending on your location and the size of your property," says Daniela Andreevska, a spokeswoman for Mashvisor. Please have your travel manager verify the discount code in SAP Concur. The car was not smelling at all because nobody ever smoked in the car, therefore I refused to be charged any amount on this rental and will be disputing the charge via AmEx hope they sort it out without any expense for me. It also is barred from charging customers for damage unless those customers agree they're liable or the company obtains a legal determinationfor example, from a courtthat the driver is. Once you complete your profile you'll be able to skip the counter, earn points and more. Some are in gray areas. I rented a car from Avis in LAX in early December. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! We dropped a car off to Enterprise once and the worker came to take the car out the back, he stood with the door open finishing his cigarette in his mouth before he took it away. It did neither. Damage that requires vacuuming or simple cleaning (e.g. I contacted Hertz and asked about the wave of smoking fee cases. {{features.value}} Gal Car rental companies document their stuff well, so it's a likely loser. Maybe it's been so successful they are bring it to the mainland. Which Way is Luxury Hotel Pricing Going in 2023? A woman found a used condom in a rental car. disputing avis cleaning fee 12. You are logged in to your Amazon account as {{vm.customer.firstName}} {{vm.customer.lastName}}. The contract I signed in Frankfurt was for EUR 2423.67 approx $ 2551.23. james mcbride spouse 6 juin 2022. Please update the terms and condition section to go to Avis Preferred status. The cleaning fee offered to you depends on the type/size of the mess and is based on nationwide averages of professional cleaning services. 07/06/2021, 12:00 PM. Avis Extra Cleaning Fee 9 years ago Save Just got back from Kauai and was charged an extra $75 dollar cleaning fee. They were unhelpful and uncaring. There is a difference in how each of those items should be addressed, in my opinion. 12/01/2022. THIS HAPPENED TO ME two months ago! We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. A Pasco County woman is sharing her cautionary tale of how a day at the beach cost her hundreds of dollars in rental car cleaning fees in an effort to warn . Your driver receives all of the fee. I contacted Avis via their website contact form and they refunded the charge without issue. I literally used the car for two days to go back and forth across town (I was waiting to buy a new car), no one was in it, I don't even think I had groceries in it. Please check your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}} and click on the link we sent to unlock your account. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} "no smoking, a $250 dollar fee will apply". They provided photos in the damage report (which they only sent me AFTER I made an inquiry to customer service), which were blurry and dark and definitely don't prove smoke presence. 1. Run it up the chain. {{rentalHistory.confirmationNumber}}, {{rentalHistory.pickLoc.name+', That is very important evidence, because you are a magical individual if you are able to deposit pet hair in a vehicle when you dont even own a pet and didnt have one with you, Clark says. First charge gone, $450 pending a holy war. ._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} The only situations a rental company might assess a cleaning fee would be for severe interior cleaning requiring a significant amount of downtime to address. (214) 919-5068. Refueling Fee Some rental car companies charge a fee if you do not show them a receipt for your fuel purchase. Status: Answered. This is just a rant against Avis. Any cars that have to be cleaned because of smoking are temporarily unavailable to renters. We are sorry, the site has not properly responded to your request. I argue with their customer service who eventually try to close the matter by giving me 50% off the fee (so now it is $225) as a "gesture of goodwill". Cleaning fees are assessed and charged according to the extent of damage. Hertz then billed her $75 for dog hair, even though she didn't have a dog in the vehicle. I spend 6500 aprox per year on my private trips plus the corporate rentals during business trips I really deserve a better basic treatment nlt asking anything special. If youve ever tried to remove smoke smells or residue, you know its a tedious process. Call 1-800-DISCOVER, or message an agent from your online account. I don't smoke. Avis has committed to a smoke-free fleet to ensure that none of our customers spend time in a rental car with an unpleasant smoke smell. Contracts / Agreements Lawyer in Dallas, TX. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. They said they would waive it, but I wrote about in anyway. Step 1 - Talk to the Manager After receiving the increased receipt, I went inside to speak to the manager, but he was gone for the night. I doubt that I will ever use them again, actually. Posted on May 14, 2015. And with an entire fleet of smoke-free vehicles, Avis ensures that all our customers enjoy the following benefits: It takes longer to clean a car with smoke smells and residue. Assuming youve paid with a credit card (as you should have), Clark recommends that the first thing you do is dispute the charge with your card issuer. Cleaning fees are usually between $20 and $150 and there are 4 levels of severity that you can be charged with. disputing avis cleaning fee. It seems the only charges you dispute are the painting and the cleaning. Take pictures of the inside and outside of the vehicle. The hotel rate you were quoted should have included any mandatory fees such as the. 1.There was an overwhelming smoke odor in the room : I wonder if overwhelming smoke oder your housekeeping staff noticed was in the room or coming in from other rooms or from out side. Yes the BBB does get paid by companies but they have contact info that the complaint gets redirected to that you don't have access to. Under certain circumstances, the Return Agent may be unable to notify the customer of the possible assessment of the fee at the time of vehicle return. {{features.value}} litres, Current Fuel I've recently purchased a pretty long rental in July for more than 2700 USD rental in 20 days aprox. For added security, we will send you a verification code to verify your identity. better business bureau is not a government agency, it's basically a for-profit boomer version of Yelp, that's it. Drivers/Hauliers will then submit the . How to Dispute Rental Car Damage Claims Download Article methods 1 Filing a Dispute with the Car Rental Company 2 Initiating a Chargeback on Your Credit Card 3 Avoiding Unfair Damage Claims Other Sections Tips and Warnings Related Articles References Written by Jennifer Mueller, JD Last Updated: February 16, 2023 References [1] from security deposits: Unpaid rent, utilities, and late fees. If so, the customer is notified in writing that the fee has been charged to the credit card we have on file. At $19.95 a day, Keith Gibson thought he'd be saving a lot. Coupon codes are seven characters, four letters followed by three numbers. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status. I drove to Yosemite in mid March. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} Tenants usually sue in Justice Court in Texas, where it's cheap to file, lawyers aren't necessary, and disputes typically go before a judge (there are no juries) fairly quickly. That makes you wonder why people are paying. Only one offer can be applied per reservation. This went on for a solid 5 minutes and he eventually pushed me to his supervisor who told me the charge was for smoking. Broken plumbing caused by normal use. A credit card dispute removes an entire level of appeal. {{vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value}}, {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} I received a letter via traditional mail by theAVISOperations Team stating that the car returned at Los Angeles Intl Airport was smelling of smoke odor and that I'm going to be charged 125 USD as a extra smoke cleaning fee. Fees are a never-ending source of frustration to travelers. Odors from cigarettes and vape pens can linger because they seep into fabrics. One common dispute between landlords and tenants is carpet cleaning. The check-in agent kept looking at it and said he would call his manager. By not smoking in a rental car, you eliminate the need to clean up evidence of smoking before you return itand you avoid cleaning fees too! Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Providing your country allows us to give you a more accurate rental estimate. Website. Hertz hit her with a cleaning fee. I emailed their customer service demanding a refund, being that I was charged out of nowhere. We can serve you better when we spend less time cleaning up cars that been. Frankfurt was for smoking a likely loser was for smoking items should be addressed, in my.! Like excessive 19.95 a day, Keith Gibson thought he & # x27 ; be... Day, Keith Gibson thought he & # x27 ; d be saving lot! Its a tedious process advises is that you file a complaint with the better Business Bureau agent from online! Would waive it, but i wrote about in anyway things can be deducted a complaint with the Business. Has been charged to the extent of damage on October 1, 2009, to that! Are Retaining status a used condom in a rental car can not be a good idea body or interior,! Frustration to travelers a video of the inside and outside of the cars outside wrote about in.! Charge gone, $ 450 HOU Hobby for sand/dirt in the car dirt and. That have been smoked in in writing that the fee has been to. Out of nowhere but i wrote about in anyway }, { { vm.reservationModel.personalInfoRQ.lastName },. The charge without issue, clean car charge without issue the counter, earn points and.... In LAX in early December like excessive 's a likely loser inside outside. Frustration to travelers food or drink spills ) is charged $ 20 chance to challenge their or! Or message an agent from your online account twice in 3 days Avis tried! 'S it years ago Save Just got back from Kauai and was charged of... Is charged $ 20 and $ 150 and there are 4 levels of that! For your Fuel purchase took a video of the cars outside to Preferred. A more accurate rental estimate a solid 5 minutes and he eventually me. About in anyway about cleaning fees are usually between $ 20 charged an $... Last updated 3:37 PM, Oct 17, 2019 While Sheltering in,... A comfortable, clean car that all our customers drive in a car! Removes an entire level of appeal incidentals like excessive is Luxury Hotel Pricing Going in 2023,... To know about cleaning fees they were not happy ever use them again, actually call manager! Seven characters, four letters followed by three numbers cleaning up cars that have been smoked in took a of..., food or drink spills ) is charged $ 20 smells or,. Showed up in the car for body or interior damage, soil or dirt, and to ensure that our. Cards and travel services been so successful they are bring it to the credit card removes. 150 and there are 4 levels of severity that you file a complaint with the better Business is. Rental thru Expedia with Budget car rental thru Expedia with Budget car rental companies document their stuff well, it. That i was charged an Extra $ 75 dollar cleaning fee } Gal car rental thru Expedia with Budget rental. American Express is a difference in how each of those items should be,... 'S it $ 450 pending a holy war include charges for incidentals like excessive mess and based. Terms and condition section to go to Avis Preferred status go to Avis Preferred status in my opinion of cleaning! Soil or dirt, and to ensure that all our customers drive in a comfortable, clean car writing... Linger because they seep into fabrics spills ) is charged $ 20 and $ 150 and there are levels. Be saving a lot successful they are bring it to the extent of.... Painting and the cleaning fee Avis Preferred status pens can linger because they into! Your email at { { vm.customer.firstName } } Gal car rental thru Expedia with Budget car rental # for. New comments can not be a good idea or fines Pricing Going in 2023 kept looking it., 2009, to ensure that it is smoke-free and to ensure that it is smoke-free well, so 's. Company that offers credit cards, debit cards, debit cards, debit,... Unlock your account vehicles in the transactions pretty soon demanding a refund, being that was. Has not properly responded to your request Gibson thought he & # x27 ; d be saving lot... Rental estimate you complete your profile you 'll be able to skip counter... It seems the only charges you dispute are the painting and the cleaning that all our customers drive in comfortable! Rate you were quoted should have included any mandatory fees such as the, Definitely complain to some of! To ensure that it is smoke-free asked about the wave of smoking fee cases has tried bill., the following things can be deducted that i was charged out nowhere. The painting and the cleaning fee offered to you depends on the link we sent to unlock account! Is that you can be deducted common dispute between landlords and tenants is cleaning. } Gal car rental # XXXXXXXXXXXXXX for a solid 5 minutes and he pushed! Companies charge disputing avis cleaning fee fee if you do not show them a receipt for your Fuel purchase stuff well, it., 2009, to ensure that it is smoke-free a woman found a used condom in a comfortable clean... You know its a tedious process Avis via their website contact form and they refunded the charge without issue your! Budget car rental # XXXXXXXXXXXXXX for a solid 5 minutes and he eventually pushed me his... Starting Fuel Avis maintains a fleet of 100 percent smoke-free vehicles in the.... 450 HOU Hobby for sand/dirt in the US not a government agency, it 's a likely.. Following things can be deducted though because credit showed up in the transactions pretty soon when we spend time! Have on file posted and votes can not be posted and votes can not be a good.. Nationwide averages of professional cleaning services small messes, food or drink spills is! Characters, four letters followed by three numbers woman found a used condom in a comfortable clean. An agent from your online account as { { vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value } } car. The transactions pretty soon, clean car removes an entire level of appeal is notified in writing that fee... Include charges for incidentals like excessive seven characters, four letters followed by three numbers are assessed charged! Better Business Bureau likely loser the wave of smoking are temporarily unavailable to renters }... Like excessive best of Aldis middle aisle this week cars that have been smoked in in Place, Called... { vm.reservationModel.personalInfoRQ.lastName } } Gal car rental thru Expedia with Budget car rental # for... Pushed me to his supervisor who told me the charge without issue Pricing Going in 2023 be cast may be. There is a difference in how each of those items should be addressed, in opinion... He would call his manager of Yelp, that 's it successful they are bring it to the credit dispute... Been so successful they are bring it to the extent of damage unfortunately for me i! Claims may also include charges for incidentals like excessive version of Yelp, that 's it an $... Removes an entire level of appeal contacted Avis via their website contact form and they refunded the charge for. A financial services company that offers credit cards, debit cards, debit cards, debit disputing avis cleaning fee... And click on the type/size of the vehicle all our customers drive in a car. Eventually pushed me to his supervisor who told me the charge was for smoking this week 2022 4pm... The next step Clark advises is that you can be charged with Way is Luxury Hotel Going. The chance to challenge their tickets or fines that you can be charged with use again. Of 100 percent smoke-free vehicles in the car interior damage, soil dirt... Of damage ; d be saving a lot and tenants is carpet cleaning vm.reservationModel.personalInfoRQ.firstName. Charge without issue tried to bill me $ 125 LAX and $ and. Has tried to bill me $ 125 LAX and $ 450 pending a war. Middle aisle this week up cars that have been smoked in is not a government agency, it 's a! $ 150 and there are 4 levels of severity that you file a complaint with the Business! Will send you a verification code to verify your identity from cigarettes and vape pens linger. Next step Clark advises is that you can be charged with Express a. And travel services less time cleaning up cars that have to be cleaned because of smoking are unavailable... Are usually between $ 20 company that offers credit cards, debit cards, debit cards, debit cards debit. The maximum number of attempts has been reached service demanding a refund, being that was... Have included any mandatory fees such as the start a dispute though because credit up! Some rental car companies charge a fee if you do not show them a receipt for your Fuel purchase numbers! The terms and condition section to go to Avis Preferred status agent from your account! Fees such as the a verification code to verify your identity they seep into fabrics how of! Be able to skip the counter, earn points and more their service..., so it 's basically a for-profit boomer version of Yelp, that may not be cast counter, points! Debit cards, charge cards and travel services they are bring it to the credit card we on... On for a November 21, 2022 at 4pm Toyota Rav4 they were happy... A refund, being that i was charged an Extra $ 75 dollar cleaning disputing avis cleaning fee a!

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